Free EU Shipping on orders over 200 EUR / US over 350 EUR

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Shipping & returns

SHIPPING

ITALY:   ALWAYS FREE

EUROPE & UK:   FREE FOR ORDERS OVER 200 EUR

SWITZERLAND:  FREE FOR ORDERS OVER 250 EUR

USA / CANADA :  FREE FOR ORDERS OVER 350 EUR

REST OF THE WORLD:   FREE FOR ORDERS OVER 400 EUR

(A flat rate applies for orders under this amount, depending on destination country, please see below) 

 

All online orders are sent next business day, Monday – Friday, and shipped via courier with our partners UPS or DHL.

*** Summer holidays may affect delivery times for orders placed between August 06th-18th.

ITALY

Always free (1-3 business days)

EUROPE & UK

12 EUR  (2-4 business days)

SWITZERLAND

16 EUR  (2-5 business days)

USA /CANADA

29 EUR  (2-6 business days)

HONG KONG / CHINA

32 EUR  (3-6 business days)

JAPAN / KOREA / SINGAPORE / AUSTRALIA

38 EUR  (4-7 business days)

UAE

30 EUR  (3-5 business days)

REST OF THE WORLD

40 EUR  (4-8 business days)

 

 

Returns / Exchange

We are sure you will love our design and quality, but if for any reason you want to return your product, you can do it and receive a full refund.

You have 14 days from the day you received the product to return any unused items. You can also exchange an item to a different size or color. Just email us to cs@nimuroma.com to arrange it. If the item is sold out, you will receive a full refund.

The returned items must be unused, unwashed, with original packaging and hang tags.

RETURNS WITHIN THE EU ARE COMPLIMENTARY WITHIN 14 WORKING DAYS FROM THE DATE OF COLLECTION OF THE PACKAGE. 

Outside of the EU, the customer is obliged to pay for the shipping fees, which can vary.

Please contact Customer Service at cs@nimuroma.com with the reference of your order as well as the item you would like to return.

1. You will receive a UPS/DHL prepaid return label by email.

2. You must place the prepaid return label on the package and drop it off at the UPS/DHL pickup point depending on the carrier.

Please note that Personalised items can not be exchanged nor returned, as they are Made to Order.

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